What to do when your executive team splits into factions
When an executive team splits into factions, examine the shared decisions the groups keep obstructing. Map their incentives, resource dependencies, and con...
The journal
Articles
Essays on judgment, influence, and what happens when the stakes get personal.
How to reduce politics around budgets and executive attention
Reduce politics around resources by making the allocation criteria, evidence, and decision authority explicit.
Should employee feedback be anonymous or given openly?
Choose anonymous or open feedback according to the risk, technical limits, and follow-up needs of the channel.
Do your company values match the behavior leaders reward?
Trace the choices leaders reward and tolerate before rewriting the company’s values statement.
How to make a culture change show up in everyday decisions
Make culture change visible by translating a chosen behavior into decision rules, meeting practices, and consequences.
How to rebuild trust between departments that blame each other
Replace abstract demands for collaboration with a shared definition of what a completed handoff requires.
How to rebuild employee trust after leadership breaks a promise
Rebuild employee trust after a broken promise by naming the commitment and breach, explaining confirmed circumstances, and making a realistic repair.
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How to hold a team accountable without starting a blame cycle
Use a commitment review to establish what happened and what must change, without deciding the explanation before hearing the evidence.
How to negotiate supplier terms without damaging the relationship
Understand the supplier’s constraints and your credible alternatives before requesting concessions. Compare exchangeable value such as timing or scop...