Category: CEO Return and Turnarounds

Move quickly where delay is costly and the change can be corrected. Slow decisions with difficult-to-reverse consequences until the evidence and implementa...

Measure turnaround progress by connecting customer and operating outcomes to the decisions and routines expected to produce them.

A post-recovery review rhythm that checks operating behavior and has an explicit route out of crisis mode.

Test a returning CEO’s blind spots by identifying assumptions inherited from the company’s earlier phase and seeking evidence that could overtu...